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Our top Faqs

  1. How long does delivery take?
  2. Where is my order?
  3. What is your returns policy?
        • Delivery option Delivery times Delivery costs
          Next Day Standard

          Order for next day delivery before 3:30pm Monday- Thursday.

          Fridays after 3:30pm- delivered Tuesday.

          Saturdays- delivered Tuesday unless paid for Saturday delivery.

          Sundays- delivered Tuesday.

          Saturday Delivery Must order before 3:30pm on a Friday. £7.99
        • You can track your order above and you will receive a dispatch email if your order has been shipped. 
        • If you would like a refund, please contact us. We accept returns, as long as you notify us within 14 days of receipt that you're wanting to return your order. Please note that we do not cover the cost of shipping. In the interests of hygiene, we are unable to exchange or refund selected products unless the items are faulty. You can choose between a refund or exchange where goods are faulty and cannot be repaired, wrongly described, different from a sample shown to you or don’t do what they are supposed to do. Please retain your original receipt as proof of purchase. All returns must be in original condition, unopened and unused (unless faulty). Returns must be made within 14 days of delivery, except when an item is faulty and covered by a warranty period. It is the customer’s responsibility to retrieve any items that AMR deem to be in unacceptable condition (unless faulty) or outside of the mentioned timeframe. AMR will not pay to return items in unacceptable condition. AMR takes no responsibility for lost items when sending returns, so we suggest that you send them via registered post and obtain proof of postage. Please note that the buyer is responsible for return postage (unless otherwise agreed) and tracking is recommended as a refund can only be granted upon items being returned and received by our team. AMR UK is not responsible for any loss or damage on returned items. You can view our full returns policy in our Terms and conditions.