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Our top Faqs

  1. How long does delivery take?
  2. Where is my order?
  3. How do I register as trade?
  4. What is your returns policy?
    • Delivery option Delivery times Delivery costs
      Next Day Standard If ordered before 3:30pm £4.99
      Saturday Delivery Last order Friday 3:30pm £7.99
    • You can track your order above and you will receive a dispatch email if your order has been shipped. 
    • Registering for a trade account is free and easy, you just need to prove you’re in the trade as a hair, beauty or barber professional. As part of your application you will need upload a copy of one of the following documents:

      • Certificate for hair & beauty qualification at Level 2 (NVQ or equivalent) or above
      • Public liability insurance
      • A business card or recent payslip
      • An ID card from The Hairdressing Council

      If you’re not in the trade, shop retail prices at amr.uk

    • If you would like a refund, please contact us. Please note that the buyer is responsible for return postage (unless otherwise agreed) and tracking is recommended as a refund can only be granted upon items being returned and received by our team. AMR UK is not responsible for any loss or damage on returned items.